North America and South America

  1. To request access for the Apple Store for Resellers, Apple Store for Corporate to Consumer, Apple Store for Education Institution, Apple Store for Enterprise or Apple Store for Government select ecommerce.apple.com (Opens in a new window) and sign in or create your Apple ID.
  2. For issues or questions regarding your custom store for your business, the Apple Retail Business Team is always available to help. Please email or call your local team for assistance.
  3. If you forgot your password, you can easily recover or reset it using the iForgot (Opens in a new window) tool. Following three failed attempts to login using an erroneous password, your login will be disabled. If you are still having access difficulties, contact MyAccess.store@apple.com.
  4. If you need to verify your Apple Sold-to number, please contact your Apple Sales Representative.
  5. To update your personal account information, including your Apple ID, password, name or email address select appleid.apple.com (Opens in a new window).

Europe, Middle East, India and Africa

  1. New to Apple Store for Resellers, Apple Store for Corporate to Consumer, Apple Store for Education Institution, Apple Store for Enterprise? Please go to myaccess.apple.com (Opens in a new window) to register. If you have any other issues or questions regarding these stores, please email or contact your local team for assistance.
  2. For issues or questions regarding your custom store for your business, the Apple Retail Business Team is always available to help. Please email or call your local team for assistance.
  3. Forgot your Password? Go to iforgot.apple.com (Opens in a new window) to reset.
  4. To update your personal account information, including your Apple ID, password, name and email address select appleid.apple.com (Opens in a new window).

Asia Pacific

For enrollment on the Apple Store for Resellers, please contact the followings:

  1. Australia and New Zealand - anz_phx@group.apple.com
  2. Japan - japan_phx@group.apple.com
  3. Korea - korea_phx@group.apple.com
  4. China, Hong Kong, Macau and Taiwan - gc_phx@group.apple.com
  5. Southeast Asia - sea_phx@group.apple.com
  6. For issues or questions regarding your custom store for your business, please email or call your local team for assistance.
  7. Forgot your Password? Select iforgot.apple.com (Opens in a new window) to reset. Note that following three failed attempts to login using an erroneous password, your login will be disabled. If you are still having access difficulties, contact MyAccess.store@apple.com.
  8. To update your account information, including your Apple ID, password, name or email address select appleid.apple.com (Opens in a new window).